Definitely agree that the contact info is essential and missing! however, don't agree with your other 2 points:
1- I don' have the context but it looks like it is a notification to a group of people regardling a public situation that has been solved, call to action is not needed as no action should be required from the public (it is not an ad).
2- Remember that we should always think about the final user reading distance. In this case, the page will either be printed or send as a digital file which should be okay for the user to notice that it is a cable/hose. However, I agree it may not be the best picture and it could look better without the hose.