Best Printing .co.uk

T&C's

have you read there T&C's - eeeek

if you dont supply the print ready files correctly they can charge you £10..........!

"If an artwork does not fulfil our requirements, it may be rejected and the whole order cancelled – in such case we will deduct £10 cancellation fee."

like to know what anyone else thinks?
 
Whats wrong with picking up the phone to discuss the issues with the customer? Give them an opportunity to fix their artwork.

The £10 cancellation fee is just shocking.
 
Your not wrong - I would feel really uneasy about doing that.

You can order online on the PrinterPeople.biz website - I get some very weird and wonderful artwork uploads I can tell you! but I've never charged someone who can only use word for the business card design.

Business card, thats £50 please - dont like the look of your artwork have £40 back. That will never stand up in court.
 
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