Ha! thought that title would get you here! Seriously.... I buy all my comapny Macs from John Lewis stores as they give the EU legislated 2 year standard warranty on all stuff ( unlike other companies) ( I did post a thread on this little known fact some time ago) Anyway one of the iMac i bought in Jan went kaput again today, It already had a replacement motherboard put in after 6 weeks of purchase by JL. After complaining ( as I do) wwhen i took the mac back for repair, and asking for a loan mac as sometimes they have some laying around. They said that they instead of sending it off for repair and waiting, that I could simply have an instant replacement on the spot. I took back to work, a much better spec spanking brand new Mac. Now as a guy who has a website.Rant Off that fights the consumer shite we have to put with - I also have to praise John Lewis for great customer service like this. Can you image Curry's or an Apple Dealer doing this? Not in a million years! So hat's off to John Lewis.