Ladders
New Member
Hello! I hope I am posting this in the right place!
I have a bit of a problem with a client who is messing me about with an invoice.
I have been working for this client for a few years. He holds an event annually and I have been producing all the artwork for him. He has been a bit of a nightmare though, supplying me with no briefs (no, not the pant type!) and ringing me sundays & bank holidays or whenever he feels etc. We did have quite a good relationship though and I had even (stupidly) produced a logo for his company and two of his events free of charge to improve the look of the event.
He has for the last two years promptly paid his invoices without question.
This year though I have submitted my invoice and he has questioned every job on it and the hours spent.
The main issue now is that he is refusing to pay for idea's for a logo he wanted, but had got another designer to produce the logo in the end. I knew he had used another designer to do some of the work this year, probably because they are cheaper from looking at the logo they produced!
As I'd only billed for an hours work for the logo idea, I told him I would forget about it as a gesture of goodwill, but he has confused the job with another and is insisting I take 3 hours off the invoice.
He is also insisting that he will only pay the invoice after I have sent him all the event artwork on disc, even though I have told him that it is usual to supply the work after it has been paid for.
What should I do?
Thanks for any help!
Dave
I have a bit of a problem with a client who is messing me about with an invoice.
I have been working for this client for a few years. He holds an event annually and I have been producing all the artwork for him. He has been a bit of a nightmare though, supplying me with no briefs (no, not the pant type!) and ringing me sundays & bank holidays or whenever he feels etc. We did have quite a good relationship though and I had even (stupidly) produced a logo for his company and two of his events free of charge to improve the look of the event.
He has for the last two years promptly paid his invoices without question.
This year though I have submitted my invoice and he has questioned every job on it and the hours spent.
The main issue now is that he is refusing to pay for idea's for a logo he wanted, but had got another designer to produce the logo in the end. I knew he had used another designer to do some of the work this year, probably because they are cheaper from looking at the logo they produced!
As I'd only billed for an hours work for the logo idea, I told him I would forget about it as a gesture of goodwill, but he has confused the job with another and is insisting I take 3 hours off the invoice.
He is also insisting that he will only pay the invoice after I have sent him all the event artwork on disc, even though I have told him that it is usual to supply the work after it has been paid for.
What should I do?
Thanks for any help!
Dave