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client: "design my own business card if I send it to you" me "erm..."


#1
I have a lovely client who has sent me a message saying

"I'm not trying to cut cost or anything but can we use my design and you take bit off the price?'

Needless to say its not of a business card proportioned rectangle, looks like comic sans and its in PowerPoint.

I've design thier logo which they're happy with, so how do I politely say, erm, can't really use that (and I will shave a bit off the price)
 
#4
Ah yes how to diplomatically tell the client they are taking the ....

I have a customer like this currently armed with a Microsoft publisher file to create a mailing with and asking me to clean it up!
 
#5
Ahhhh...Good old Microsoft Publisher!

I remember in a previous job when I was asked to be responsible for all the marketing materials and they incorporated design into my job role, but wouldn't get any sort of appropriate software. I was expected to 'make do' with the Microsoft Office suite to create everything! I clearly remember nearly choking to death on my brew when it was even suggested I use Paint!
 

ARRIVALS

Well-Known Member
#6
"I'm not trying to cut cost or anything but can we use my design and you take bit off the price?'
That's the definition of cutting the cost. :crazy:

I'd politely tell them everything they've given you is totally unusable - and although they've put something together, you'll have to re-do it from the beginning.