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.ai File Issue

Discussion in 'Adobe Forum:' started by Stationery Direct, Mar 31, 2014.

  1. Stationery Direct

    Stationery Direct Administrator Staff Member

    I have been supplied with a .ai file today, which I can open in Illustrator CS5 with no problems, however if I export to PDF it is just a blank page, if I export as .eps and re-open the file it is just a blank page, if I open the original .ai file in Photoshop it is just a blank page, any ideas?
     
  2. Stationery Direct

    Stationery Direct Administrator Staff Member

    Strange, when I copied the page and pasted it into a new page and then exported all was fine, all sorted now.
     
  3. hankscorpio

    hankscorpio Moderator Staff Member

    Usually the best course of action when a file gets corrupted like that.

    Similar workflow could apply to Adobe Indesign if pages are not functioning properly, copying them to a new file usually resolves most issues like these.
     
    Stationery Direct likes this.
  4. TradePrinting UK

    TradePrinting UK New Member

    Yeah, we've seen a that a time or two as well.

    Usually related to transparency or Layers palette issues, but your solution above is the only thing that usually either fixes it, or allows us to pull the file apart a bit more to try and see which element(s) is causing it in the first place. Have actually seen it recently with a dicky, placed file (an embedded Grayscale Tiff) sitting on a background layer, coloured and Locked, is one off the top of my head.
     

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