BeckyJane
New Member
Hi everyone, I could really do with some advice. I have had a print file rejected 3 times from an online printer (United Print), who I usually have no trouble with, for having 'too many layers'. Whilst there are lots of elements on the pages, each page usually has one layer (there is one master layer for page numbering, but if I merge that, I lose it on all the other pages).
It's a big, complex document, but I have saved down as their specified pdf (3) and optimised the file in Acrobat, and it's still being rejected. I just don't know what to do next!
One thing I'm wondering is, could this be to do with the fact that I've just downloaded the 2017 version of InDesign - I'm getting all sorts of little issues with it and my computer in general since I updated... anyone else having any problems?
thanks in advance
It's a big, complex document, but I have saved down as their specified pdf (3) and optimised the file in Acrobat, and it's still being rejected. I just don't know what to do next!
One thing I'm wondering is, could this be to do with the fact that I've just downloaded the 2017 version of InDesign - I'm getting all sorts of little issues with it and my computer in general since I updated... anyone else having any problems?
thanks in advance