^ I assume you directed a designer to go ahead on the basis of an acceptable quote being supplied for the simple job of tweaking colours/text within an already completed design (ref. your original brief at the top of the thread). It appears that the scope of the job/nature of the task was subsequently changed as your most recent post states that you 'did not like the design'. The absence of a proper contract (which would have prevented anyone from varying the terms without a new contract being drafted) is an issue here but there was clearly some agreement to engage the designer at a specified rate for an agreed task. The question I would ask, then, is this: did the designer change the colours and words as originally requested and - ideally - supply the artwork? If not, you're perfectly right to feel aggrieved at the negative feedback; if they did what you originally asked, however, but you subsequently changed the job to require a whole new design, the honourable thing to do would be to pay them what you originally agreed and take the new, bigger job elsewhere. As has been noted, a formal contract would have cleared all of this up but the absence of a contract doesn't necessarily mean that there's no agreement in place.
I will do one quick reply.
Sorry but you can blame me all you like, but still:
1, you do not know the full story of email thread.
2, It is not my fault that he commenced work without getting something in writing to state what he wanted regarding payment.
I declined his logo because he was rude to me after I was not satisfied with the work. The same as I would not pay for a haircut if they shaved all my hair off instead of giving me the cut I wanted. The same as I would not pay a taxi driver if he took me to the wrong destination. - Regardless of the "time" these people had put into a job.
There would have been no point paying someone for something I did not want/was not happy with and could do nothing with.
Sorry but that is me, if I am paying someone to design me something, I would like to keep making changes until I am happy with it - it is my company brand after all.
I hope he has learnt from this experience and in the future he requests a deposit or a written agreement, and I also hope he has learnt to be more patient and not respond with rudeness - regardless of how many changes a customer wants.
You can see the type of person he is for slandering me like that. I also hope that other customers see what he has done and thought twice about working with him.
Oh and by the way, to answer the part about me changing the job on hand, I find this completely irrelevant. Why? Because if he was not happy with me wanting the logo to be re-designed.....he could have just said no.
I got my logo in the end, I did end up paying £150 for it, however the people I worked with did not respond with rudeness, and they changed it around until I was completely happy with it (as should all customers be when a final logo design is accepted, in fact it would be pointless and a waste of every ones time if the customer is not happy with it).
Good day all.
