Cerries
New Member
Hi all!
Since starting my freelance design business in January, I've found that one of the things I find most difficult is asking clients to pay an outstanding balance. I know that this is absolutely ridiculous (would you expect to go into Tesco and walk away with your shopping without paying for it????!!!) but still...I'm finding it hard to know what to say, and when to say it.
At the moment, for most jobs I am taking 50% deposit, which is fine. Then I have been sending the final files out when completed THEN asking for payment (with a hope that human decency would prevail). I haven't had a case of non-payment as yet, but I'm finding that the balance is being paid weeks after I have sent the files.
So, my question is...do you request the balance before sending any final files, and if so, how do you word asking for payment?
Thank you!
Cerries
Since starting my freelance design business in January, I've found that one of the things I find most difficult is asking clients to pay an outstanding balance. I know that this is absolutely ridiculous (would you expect to go into Tesco and walk away with your shopping without paying for it????!!!) but still...I'm finding it hard to know what to say, and when to say it.
At the moment, for most jobs I am taking 50% deposit, which is fine. Then I have been sending the final files out when completed THEN asking for payment (with a hope that human decency would prevail). I haven't had a case of non-payment as yet, but I'm finding that the balance is being paid weeks after I have sent the files.
So, my question is...do you request the balance before sending any final files, and if so, how do you word asking for payment?
Thank you!
Cerries