I'm looking for a bit of guidance here. We have a client who required a simple 1 page site for her to direct people to for information about who she is and what she does. We created the site a good 6 months ago, but have been awaiting the content to actually fill it out since. She says she is very busy and for some reason hasn't managed to sort out the content that I estimate would take 1-2 hours maximum. We've got everything we need done, but can't put the site live until the content is given. Should we be looking to charge for payment now, or continue waiting on said content? All our communication has gone through emails and a couple of phone calls, no contract as such was drawn up but I think the emails we have would put law on our side if she refused to pay. I'm not really sure what to do next, the guy that recommended her to us has said a few times to keep an eye on her as she 'plays dumb', knowing more than she lets on. I've done a google search and she hasn't got another company to build her a website, which is a minor relief I guess. Anyway, a little sidetracked there, the question stands, when should I charge the client?