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How much extra to charge for emergency/express project

Discussion in 'General Business Forum:' started by elf, Mar 26, 2014.

  1. elf

    elf New Member

    Someone asked me to do a project of leaflet, which they needed for 'a week ago'. Basically it means I had to do this stressful kind of emergency work that required me working long hours after 10 pm to meet the deadline.

    I was advised to charge extra for 'my stress', but I don't know how much more I should charge to be fair with my client and with myself.

    Any ideas/advice appreciated
     
  2. hankscorpio

    hankscorpio Moderator Staff Member

    150% markup is what I'd do.
     
  3. elf

    elf New Member

    Thank you Hankscorpio. Have you been in this kind of situation before? If yes, how did your client react to it?
     
  4. hankscorpio

    hankscorpio Moderator Staff Member

    Well it's normal price + an extra 50%

    I'm not going into my pricing structure.

    But if it's £100 then it's £150 for a rush job.

    Or £200 then it's £300 for a rush job.

    They either really need it or they don't really need it.


    It would be up to them to take the rush off it and do it as a normal job.
     
  5. hankscorpio

    hankscorpio Moderator Staff Member

    I also ask them to contact other agencies for prices, as I know I don't overcharge for my services and I'm a lot cheaper than other agencies.

    But I know they can't get a better price than what I offer.

    Either they want it a rush job or they don't. Or they can somewhere else and get it done at an added expense.
     
  6. elf

    elf New Member

    It sounds like good strategy. Thank you!
     
  7. hankscorpio

    hankscorpio Moderator Staff Member

    Don't forget to get 50% payment upfront.
     
  8. elf

    elf New Member

    :icon_smile:
     
  9. WarrenJ

    WarrenJ New Member

    Depends on the client but an additional 50% is quite common. You could also have an "out-of-hours" cost per hour which would cover your invested time.
     
  10. Dave L

    Dave L Well-Known Member

    This is something I could be better at as it's entirely reasonable to charge a premium for fast turnaround. My current approach is fine so far as it goes and I usually secure the work: basically, I'm honest with the client about what I'm able to do in terms of delivery - if I can do it straightaway, I will; if not, I'll tell them when I have a window. In my experience, it usually turns out things aren't quite as urgent as people would have you believe anyway...
     
  11. Minuteman Press

    Minuteman Press Moderator

    We don't charge a premium for urgent design - if we can do it, then we will. I suppose our view is of the medium - long term potential.
     
  12. It totally depends upon you to charge. You can calculate upon resources and time required. Priority should also be considered.
     

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