You could check the paper size is correct for what size you want printing on. E.g check that you have paper size set to A4 if you intend to print on A4. Sometimes at work the paper size is set to A3 and i want A4 get a big squiggly mess!
Sounds like somehow the font is not embedded properly in the PDF. It would still show ok on screen but then could break when sent to print as I think the printer would use the actual font info.
Not much more you can do other than remake the PDF (possibly outlining text first) - or make it into flat images as you have done.
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