I recently started freelancing. Graphic design / web design etc. It's all been going fairly well, steep learning curve, but I'm getting there. I was wondering what sort pricing structure other freelancers use for when clients want you to make amendments to their website. My websites have an in-browser editor, some clients are quite happy to use it, other's not so sure, and obviously there are always some edits which have to made by the designer. So what sort of terms do other designers use? I was thinking working off my standard hourly rate, some edits are quite small (an hour maybe), simply moving a text frame or increasing the amount of images in a slideshow for example. Whereas other edits are quite big, involving new pages. The pitfalls I keep encountering do seem to stem from client in particular, but I can see this issue applying to a few others down the line. The client in question will want some changes made to her online yoga timetable, she will send these changes over, I assess them and make a rough guesstimate at 1.5 hours work. She agrees, we are all happy. But the next day I will receive an email telling that she got Monday's classes wrong and needs further changes. Then the formatting will be wrong because her partner can't agree on when to take lunch on a Thursday! Who knew Yoga was so complicated. Anyway, I am attempting to put together some T&C's for my clients so they can get a good idea of my charges, what sort of costs they may incur, what they are capable of doing themselves and most importantly, how to keep me happy by giving me all the information in one go. Right first time. So any suggestions would be great.