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Acrobat, PDF Saving

Hi all,

My apologies if this is posted in the wrong section but it is quite an urgent request.

I am trying to save a PDF from Illustrator, When opened in Adobe Reader 9, it issues me with an error message:

Cannot extract the embedded fonts, some characters may not display or print correctly.

I have never had a problem previously.

It is a pricelist for customers and i would like it to stop doing this.

Does anyone have any solutions?


Senior Member
Flatten all the fonts in Illustrator (select all then create outlines) then resave the PDF.


Select all » Type » Create Outlines

Tom Sound

Active Member
samjacksondesign said:
Hi Harry,

i will give this a try but as my pricelist contains a table copied from Excel it creates bold lines in places i dont really want.

That might just be a screen preview thing, zoom in or print it out to double check

I have created outlines and PDF'd it. No error messages, however i get funny bold 'l's etc on certain words. Is there anyway to eliminate this or is it just the way Adobe compresses?


Active Member
Hi Sam,

Did you check by zooming right in/out as Tom suggested?
PDFs/Acrobat has a habit of displaying like this with some typefaces.
It's just a sampling problem with reader (probably, but you could take a screen), it'll print fine, don't worry.

Actually I think there's a way to turn it off, something about enhance small lines or thin lines in options if I remember.

Edit: Ok found it it's in Edit->Preferences->Page Display->Enhance thin lines
Hey sorry for the late reply.

Basically i created outlines then saved to PDF.

There were a few 'blocky' characters however this is overcome when zooming in or printing.

It was for a customer pricelist for my other work. The pricelist will be mainly be viewed on screen and i thought the blocky characters looked a little 'unprofessional'.
Bear in mind accessibility issues when creating outlines for onscreen use - screen readers can't parse the text as it's not there.

Kinda depends on your client's customers though I guess. Just a heads up.