Hi all, A friend of mine has a major problem with her junk mail, something I have not come across before, hence why I titled this thread 'Unique.' Basically, she is receiving lots of junk mail, everyday, as most of us do, but the difference is the e-mail address it is being sent from, is exactly the same e-mail address as hers. It is a Hotmail (Outlook) e-mail and it does not let her block the spam as it is seemingly, somehow being sent from her e-mail address (so she can't 'block herself'). We have changed her password, done virus and malware scans, but none of that has helped. We gave Outlook support (or whatever they are called) a call, and they seemed confident they could fix the problem for a fee, they suspected it could be a virus, but scans say otherwise. I'm not sure what can be done to 'fix' this issue, the only thing I can think of is creating a new e-mail address, but that is not at all ideal and would have to be a last / worst case scenario. Outlook also said that if it is some kind of bug / virus on her laptop, the same problem would eventually happen with any new e-mail account created. My friend said she first noticed this problem after she frequented a couple internet cafes to check her e-mails etc. Any ideas folks?