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unexpected end-of-file was encountered ?

Discussion in 'Adobe Forum:' started by Stationery Direct, Dec 7, 2015.

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  1. Stationery Direct

    Stationery Direct Administrator Staff Member

    Any ideas?

    .psd file that I am trying to open: Could not complete your request because an unexpected end-of-file was encountered.

    Can see the thumbnail but cannot open in PS or AI.
     
  2. Levi

    Levi Moderator Staff Member

    Stationery Direct likes this.
  3. Stationery Direct

    Stationery Direct Administrator Staff Member

    Customer supplied it so will ask him to take another look, luckily nothing we designed!!
     
  4. Levi

    Levi Moderator Staff Member

    ah if it's sent to you via email then the likely reason is it was corrupted during upload or their email server couldn't handle the full size. Hopefully their file is still ok.
     
  5. hankscorpio

    hankscorpio Moderator Staff Member

    There's a program called IfranView - runs on Windows - and it might be able to open the file - but you'll probably see it truncated when opened, depends how much file is lost.

    You can then save it out of there and then crop.
     
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