Most of the fonts cannot show and load in the list of AI CS6


boscoccy

boscoccy

New Member
#1
Most of the fonts cannot show and load in the list of AI CS6 suddenly today. The down arrow button (red circle in the attached picture) of the font list is not working (no response), but I can still choose other fonts by clicking up/down keyboard arrow to choose around 10 fonts (my computer installs over than hundreds fonts!).
Also, all fonts are still working in Photoshop and MS Office. Can anyone help on this? Thanks!
 

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hankscorpio

hankscorpio

Moderator
Staff member
#2
Reset your preferences.

To restore preferences quickly using a keyboard shortcut. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) as you start Illustrator. You are prompted to delete the current settings. The new preferences files are created the next time you start Illustrator
 
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