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Discussion in 'Website Coding & Programming Forum:' started by Tony Hardy, Nov 25, 2011.

  1. Tony Hardy

    Tony Hardy Well-Known Member

    Am I right in thinking that the mailto tag creates issues for some people?

    What's the right way to handle links to email? By using both the actual address and the tag itself?
  2. Corrosive

    Corrosive Moderator Staff Member

    The issue with mailto is if users don't have a default mail client on their machine. Because more and more people use GMail, AOL, Hotmail etc it throws their machine off as it starts searching for Outlook or similar and that can trigger dialogue boxes etc. That can very frustrating for a user. The answer, in my opinion, is to use a contact form :icon_smile:
  3. Tony Hardy

    Tony Hardy Well-Known Member

    I've just been displaying the email address as text, with it linked also.

    And then, a contact form underneath :)
  4. Corrosive

    Corrosive Moderator Staff Member

    E-mail address is fine for people to copy and paste. Just take the mailto link off it. If people wanna make contact, they will.

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