I have an issue, simple one really. Some local charities ask for print quotes, design quotes etc but never follow through. Never have and never will because they use larger firms further afield (most do because 'they get charity rates') How can we discourage 'these charities' from requesting quotations without being rude or ignoring them and being perceived as inefficient. We simply don't tender for work. We are not the cheapest locally (at least I hope not). Charities are generally obligated to use lowest quote. So we don't really have much chance of getting work. That said we have now carried out work for one group because we didn't quote or tender, simply replied explaining quality was foremost and this did not come with budget low cost price tag. We were given the chance and are still doing work 3 years on.