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Help! Illustrator to PDF is freezing

Discussion in 'Graphic Design Forum:' started by doricdesign, Feb 14, 2013.

  1. doricdesign

    doricdesign Junior Member

    Hi guys.
    I'm wondering if anyone can help. My Illustrator has suddenly done a wobbly on me and suddenly freezes up when I try to save an .ai file to PDF. This never happened before now suddenly non-stop for days. Any ideas? I'm not very tech-literate so if someone could be kind enough to write me a layman's guide to solving this, that'd be amazing.
     
  2. Tony Hardy

    Tony Hardy Guest

    If you don't mind losing your settings, you can reset your Illustrator files by deleting a preferences file. I'll have a look how when I get two minutes!
     
  3. doricdesign

    doricdesign Junior Member

    That'd be great Tony, thanks! I actually haven't changed much since factory settings so I don't mind that at all :)
     
  4. scotty

    scotty Well-Known Member

    Yep, delete your pref's folder and empty the trash.
    Illustrator can be a fickle beast.
     
  5. doricdesign

    doricdesign Junior Member

    Thanks Scotty. Where would I find my prefs folder? See what I mean about not being so tech-literate...?
     
  6. Squiddy

    Squiddy Guest

    When you're loading Illy, hold Alt + Ctrl + Shift and it should reset your settings :)
     
  7. doricdesign

    doricdesign Junior Member

    Oh my goodness Squiddy - I've done that and there's nothing now when I open Illustrator. I am being told there are no export filters and it said I'd lost a lot of functions. Any way I can revert to what I had after hitting Alt + Ctrl + Shift??
     
  8. doricdesign

    doricdesign Junior Member

    oh and it still didn't Save as PDF (same freezing problem). I don't have anything - toolbars of any kind, etc...
     
  9. Squiddy

    Squiddy Guest

    If you save a file and then restart Illy, it should re-create the setting/preference files and toolbars etc should come back.
     
  10. scotty

    scotty Well-Known Member

    http://www.northlite.net/designorati/illustrator/prefs/prefs.htm
    I usually just go to the folder and do it manually.
    Not sure about the freezing. Hmmmm?
    You'll get your tool box and folders back on by going to the 'Windows' menu and clicking them back on.
    Then spend a week trying to put them back how you had them before you eventually give up like me.
    I hate Illustrator sometimes.
     
    doricdesign likes this.
  11. doricdesign

    doricdesign Junior Member

    Genius genius genius, thank you so much! Saved to PDF with no problems :) That's saved my bacon, cheers
     
  12. Tony Hardy

    Tony Hardy Guest

    There we go, that's how I would've done it too ;)
     
  13. Squiddy

    Squiddy Guest

    Yes yes, I was going to suggest that next, the other method just seemed a bit quicker ;)
     

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