tonychang
Junior Member
Could you give me your opinion on using a contact form for the online booking for a restaurant?
Especially offering a call to action/link to online booking on the homepage that leads to a contact form.
Personally I'm uncomfortable with the idea. As I user I would be annoyed by the promise of an online booking function that turned out to be a contact form. I would be inclined to encourage users to make telephone bookings and play down booking online via the contact form to avoid putting them off.
What do you think?
Especially offering a call to action/link to online booking on the homepage that leads to a contact form.
Personally I'm uncomfortable with the idea. As I user I would be annoyed by the promise of an online booking function that turned out to be a contact form. I would be inclined to encourage users to make telephone bookings and play down booking online via the contact form to avoid putting them off.
What do you think?