I was wondering for those of you who have had limitless experiences with clients and have come to know how they think, what are the questions that new/potential clients want answering - even if some times they don't feel, for what ever reason, that they are able to ask? I'm also thinking in terms of common beliefs held by potential clients, i.e. I/we don't need a decent logo for my company, I/we don't need a website or I/we know more about design than the designer so I/we need to be involved at every stage. I'm wondering if there are any patterns to identify and how to deal with them effectively to increase the chance of securing a client. Currently I'm re-designing my website again and I want to include a section of questions, in the form of a list to the side of the page, which may attract potential clients who are currently undecided or open them up to expanding their current project, i.e. Enquiring about business cards, web development and stationary instead of just web development. Any thoughts or opinions would be greatly appreciated!