I'm greatly in need of a User Experience Designer or User Interface Designer to give me some professional advice for a final year project for university. I'm designing an app which will make a specific task an easy process with the high accessibility of a smart phone. Im all good on the visual design side of things. Its just the actual User Experience or Interface which is confusing. My question is what techniques and methods do you recommend for planning a User Experience? Flowcharts? Diagrams? A written outline of the process? Or anything you don't mind sharing with me. Thanks in advance!