Sense Creative

[Toyegraphics]

Are Sense Creative any good? I've heard many bad stories about them, what are they like? does anyone have any experiences with them?

It's just there prices seem very good and i wonder why and how!? are they like Vist*pri*t!?

thanks,

Pete

[Jamo]

They are hit and miss from my experince, there used to be some really bad threads about them on various forums which i contributed to after many incidents with them, although 99% seem to have noew been removed.

You may be lucky and it goes smooth for you which is does very rarely, but you will tear your hair out if there is a problem with quality. Their customer service is absolutely terrible, they didnt respond to my many emails, didnt phone me back after leaving about 6 messages, when I finally spoke to Jon i think his name was, he was very rude and unprofessional, I have never used them since!

Personally I would look elsewhere.

[Toyegraphics]

Yeh, i used them once and by mistake i put in the wrong name on the delivery section. I phoned them up and then guy went ape at me! I phoned about 6 times before getting him, he kept hanging up on me...

I think i might use stationery direct... prices seem really good.

[HR Design Solution]

Yep, same here.
Ive just spoke to one of the guy's there and he promised me a saturday delivery if i pay extra.

Guess what, i paid it and have been trying to chase someone about it to confirm that this will happen?

No answer from calls or emails!! well P*ssed of!!

Got to make some sort of explanation for my customer?

[Toyegraphics]

Yep, same here.
Ive just spoke to one of the guy's there and he promised me a saturday delivery if i pay extra.

Guess what, i paid it and have been trying to chase someone about it to confirm that this will happen?

No answer from calls or emails!! well P*ssed of!!

Got to make some sort of explaination for my customer?

yep... the older guy? really bad customer service. I just wondered if maybe it was just to me.. but it seems not!!

[10thWay]

Hello guys,

I only registered to give feedback about my experience with Sense Creative.

John Thomson (the grumpy guy) is not reliable, I worked with them for 3/4 months & looking back, I'd rather be kicked in the face than go back to them.

The problem with their system is that they control payments, you will only receive a commission at the end of the month.

In the time I was with them I had a complaint almost every day, Sense just ignored my calls, so I was left with a bunch of angry customers that I couldn't even refund. On one occasion (after i was threatened several times with a lawsuit) I had to refund around £150 out of my own pockets.

If you want to re-sell print you need to make sure you work with honest & competent people first & that you take payment from the customer second. Otherwise you won't have any leverage.

Based on my experience, I can safely suggest the following companies:

Stationery Printing > Letterhead Printing, Business Card Printing, Compliment Slips, NCR Pads
(speak to Damon)

Printing: Booklet, Brochure, Business Card and Flyer Printing
(speak to Josh)

1ClickPrint - Fast and Realiable Flyer, Poster, T-Shirt and digital printing for less
(speak to Ian)

RCS are very good, but also very expensive.

Cheers,

Matt
Flyer Printing & Business Card Printing

[VLAHAKISA]

I'd just like to say that I also had a dreadful experience with Sense Creative years ago, not as a reseller but just as a customer.

It sounds like not much has changed.

Anyone who is interested in reselling I'd personally strongly recommend reselling with Stationery Direct, I only have great words about their reselling service. Easy, fast, reliable. Lots of happy customers.

Sign up, you won't regret it for a second.


Amanda

[Boss Hog]

Thanks Amanda, very nice of you, made me feel all warm inside

[Toyegraphics]

Sure, it seems they have dreadful customer services...!

i have an account and once i get my site up and running, you know where i will be going!! :d

thanks

[Xenonsoft]

It's that old dilemma, cheap or quality. They certainly tempted me with their nicely designed website, but I shan't be going near them now.