Use the pen tool, click a point then without releasing the mouse button drag the mouse, you'll see a curve forming and two control levers appearing. Roughly draw your shape then with the Direct Selection tool (white pointer) you can go back, individually select the points then the levers and...
You can try Trading Standards in your area, log your claim and they'll investigate by contacting the publisher on your behalf. If they succeed you get your money if not you can take him to a small claims court but it might end up costing you more. This publisher does not strike me as very...
I agree with you. More and more clients look to designers as a one stop shop and don't understand the technical complexities involved in proper web development. However creating email campaigns can be a nice little earner and is simple enough to code but complex e-comerce sites I'd leave to the...
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