Thanks for your replies.
It's a photograph from Photoshop (300dpi CMYK) placed into a CMYK Illustrator document and exported as PDF, high quality print. The stock is called PolyPro and it's one of their standard options, so you'd think they'd be able to advise me better.
I agree that...
They should definitely be controlling it, or at least if they're aware of it there should be warning before you place your order. I didn't get colour samples. This colour is so far off though it's ridiculous. They're denying that there's even anything wrong with it.
I still don't believe it is...
I agree. So far they have blamed my artwork, and they've also told me it is the characteristics of the stock used, which is called PolyPro - a type of weather-proof vinyl. They haven't given me any pointers on how to fix the problem either, because they don't seem to think it is a problem! I...
Hi everyone,
I'm new to the forum, so hello :)
I'm hoping you may be able to help me with a problem I keep getting from the same printers. They're adamant that the problem lies with my artwork, but I can't help thinking it's something to do with their RIP software, as I've set the artwork...
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