|
|
#1 | ||
|
Administrator
Join Date: Mar 2008
Posts: 3,205
Thanks: 489
Thanked 447 Times in 353 Posts
|
Had a call today from a lady where she started in a very aggressive tone...
HER: I received a consignment number for a delivery that is supposed to arrive today, it hasn't arrived and I have taken a day off work to wait for it. I really needed that delivery today and I am absolutley fuming that it hasn't arrived. I have phoned the courier who say they don't even have the consignment number, what is going on, your service so far is awful!!!! ME: Let me take some details and I will see what has happened. Can I have your name please? She gives her name and I look on the system, can't find her so I search by the consignment number she provides, nothing comes up. ME: What is it you have ordered? HER: An exercise bike! ME: We are a printing company. HER: Hangs up the phone. Obviously at this point I am not a happy bunny....1471, phone her back.... ME: Next time you phone a wrong number the decent thing to do is apologise, not to hang up!.....I then hang up Some people
__________________
PRINTING: Business Cards | Letterheads | Leaflets | Flyers | Resell Print? ![]() GDF BUSINESS DIRECTORY (FREE) |
||
|
|
|
|
|
#2 | ||
|
Administrator
Join Date: Mar 2008
Posts: 3,205
Thanks: 489
Thanked 447 Times in 353 Posts
|
On another similar note, the other thing that bugs me is sales calls, we are registered with the TPS but still receive them.
What I don't like is when I say I am not interested they don't have the decency to say thankyou and goodbye, they just hang up. If 1471 is available for the number I always phone back and give the manager some stick....a great way to relieve stress I find.
__________________
PRINTING: Business Cards | Letterheads | Leaflets | Flyers | Resell Print? ![]() GDF BUSINESS DIRECTORY (FREE) |
||
|
|
|
|
|
#3 | ||
|
Senior Member
|
Hahaha! I can imgine how annoying that was for you boss but it made me laugh when I read it.
I might try that 1471 thing next time someone hangs up on me! |
||
|
|
|
|
|
#5 | |||
|
Administrator
Join Date: Mar 2008
Posts: 3,205
Thanks: 489
Thanked 447 Times in 353 Posts
|
Quote:
"no sorry don't need any SEO thanks, do you need any business stationery?"
__________________
PRINTING: Business Cards | Letterheads | Leaflets | Flyers | Resell Print? ![]() GDF BUSINESS DIRECTORY (FREE) |
|||
|
|
|
|
|
#9 | ||
|
Senior Member
Join Date: Apr 2009
Posts: 202
Thanks: 0
Thanked 7 Times in 7 Posts
|
Oh I go to great lengths to waste the time of cold callers! But then I have been known to rush to the front door just to hold the letterbox shut while someone tries to stuff yet another unwanted pizza leaflet through the door.
I get worse with age too! |
||
|
|
|
![]() |
| Thread Tools | |
| Display Modes | |
|
|